Privacy Policy

Effective Date: 7/17/2025
Last Updated: 7/17/2025

At JJ Kohl Appliances, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way. By using our site and services, you agree to the practices described in this policy.

Information We Collect

We may collect personal information in the following ways:

Information You Provide to Us
Name, billing/shipping address, phone number, and email address when placing an order.

Payment details (processed securely through our payment partners—we do not store full credit card numbers).
Account login details if you create an account on our site.
Communications with our customer service team (emails, chats, or calls).

Information Collected Automatically

IP address, browser type, operating system, and device information when you visit our website.
Pages you view, products you browse, and time spent on our site.
Cookies and similar technologies to improve site performance and personalize your experience.

Information from Third Parties

If you choose to log in or share information via social platforms, we may receive limited data as permitted by those services.
Marketing partners or affiliates may share referral data with us.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and payment verification.
Communicate with you about your purchases, account, or inquiries.
Provide customer support and respond to requests.
Improve our website, products, and services.
Send marketing emails and special offers (if you’ve opted in—unsubscribe anytime).
Prevent fraud and comply with legal obligations.

How We Share Your Information

We do not sell your personal information.
However, we may share information with trusted partners for legitimate business purposes:

Service Providers: Shipping carriers, payment processors, and IT service providers that help us operate our business.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

All partners are expected to handle your data responsibly and only for the purpose we specify.

Cookies & Tracking Technologies

We use cookies and similar tools to:

Remember items in your cart and your preferences.
Analyze site traffic and improve functionality.
Personalize content and advertising.

You can manage cookies in your browser settings, though some site features may not function fully without them.

Data Security

We take reasonable steps to protect your information:

Industry-standard encryption for transactions.
Secure servers and restricted access to sensitive data.
Regular monitoring for unauthorized access.

Please remember that no method of transmission over the internet is 100% secure.

Your Choices

Marketing Preferences: You can unsubscribe from marketing emails anytime via the link in the email or by contacting us.
Access & Updates: If you have an account, you can log in to view or update your personal information.
Cookies: You can manage or disable cookies in your browser settings.

Children’s Privacy

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.